Privacy Policy

Privacy Policy
Effective Date: January 14, 2026
Gracefully Twisted (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or contact us.

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Appointment/service requests
Photos you upload for consultation purposes (if applicable)

How We Use Your Information

We use your information to:

Respond to inquiries
Provide customer support
Schedule and manage appointments
Send appointment-related updates and service communications
Improve our services and client experience

SMS/Text Messaging

If you provide your phone number and opt in, you may receive text messages from Gracefully Twisted related to appointments, services, and customer support.

Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers as needed to operate our business (such as booking platforms, form providers, payment processors, and communication tools).

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your SMS consent information.

Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

Contact

If you have questions about this Privacy Policy, contact us at:
info@gracefullytwisted.com
(803-618-1654